- Department: Administrative
- Location: Sofia, Bulgaria
- Working Time: Full Time
Are you passionate about artificial intelligence and eager to build innovative AI-driven solutions from the ground up? At SmartIT, we are assembling a team of ambitious professionals dedicated to leveraging AI to enhance both internal operations and external products. As an AI/ML Engineer, you will be the driving force behind everything "AI" in our company, shaping the future of AI-powered solutions within our ecosystem.
Your Role:
As an AI/ML Engineer at SmartIT, your primary mission will be to explore, research, and implement the latest advancements in artificial intelligence to develop innovative AI-powered solutions.
Our AI team is dedicated to pushing the boundaries of machine learning, working on diverse challenges, particularly in natural language processing (NLP). Our projects span areas such as question-answering systems, conversational AI, ML predictions and data analysis. With rapid advancements in generative AI, we are now focused on integrating large models and AI-first approaches across our products and company operations.
To support these ambitious goals, we are expanding our AI team and looking for skilled professionals passionate about AI research and development. You will play a key role in designing new AI services and enhancing our existing solutions. Your work will be divided into two main areas:
· Research: Keeping up with the latest trends, reviewing academic papers, brainstorming new ideas, and building proof-of-concept models.
· Development: Implementing AI-driven functionalities into production-ready APIs and optimizing them for scalability.
Your Responsibilities:
· Conduct in-depth research on AI methodologies, adapting new algorithms and tools to enhance our solutions.
· Develop and refine machine learning models, including dataset preparation, training, fine-tuning, and evaluation.
· Collaborate with developers and DevOps engineers to integrate AI models into scalable applications.
· Write clean, efficient, and optimized Python code for AI-driven functionalities.
· Maintain and improve existing AI services, including bug fixes, API enhancements, and model updates.
· Contribute to internal AI transformation efforts by developing tools to streamline processes for other teams.
What You Bring:
· Bachelor’s degree in Computer Science, Artificial Intelligence, or a related field (Master’s preferred).
· Experience in AI/ML-related roles, such as Machine Learning Engineer, Data Scientist, or Research Engineer.
· Strong proficiency in Python and deep learning frameworks like PyTorch or TensorFlow.
· Solid foundation in statistics and familiarity with core machine learning algorithms.
· Expertise in neural networks, large language models (LLMs), generative AI, multimodal models, and other advanced AI techniques.
· Demonstrated interest in the latest AI advancements, particularly in NLP, generative models, or computer vision.
· Ability to work collaboratively in a fast-paced, agile environment.
· Strong analytical mindset with a proactive approach to problem-solving.
Bonus Points For:
· Hands-on experience in training or fine-tuning deep learning models.
· Practical knowledge of computer vision, either through traditional techniques or deep learning models.
· Experience deploying and managing machine learning models in a production environment.
· Familiarity with data science tools such as NumPy and Pandas.
· Background in professional development using Python.
· Hands-on experience with cloud platforms (Azure) for AI/ML deployment.
- Department: Administrative
- Location: Sofia, Bulgaria
- Working Time: Full Time
- Manage and maintain Microsoft SQL Server databases, ensuring optimal performance and availability.
- Perform database tuning, backups, and disaster recovery planning and execution.
- Configure and maintain database servers, processes, and associated systems.
- Develop and implement event triggers to proactively monitor and alert on database performance or integrity issues.
- Continuously monitor system health, ensuring high performance, sustainability, and security.
- Install upgrades and patches for database servers and associated applications.
- Analyze, troubleshoot, and resolve database-related issues efficiently and effectively.
- Experience: 2-3 years of experience in Database Administrator roles, preferably with Microsoft SQL Server.
- Technical Skills:
- Advanced knowledge of data modeling and schema design.
- Hands-on experience with database backups, restores, and recovery models.
- Proficiency in analyzing and optimizing Microsoft SQL Server queries.
- Education: IT-related degree or equivalent professional experience.
- Communication: Strong verbal and written communication skills in English.
- Teamwork: Enthusiastic, hard-working, and motivated team player with excellent interpersonal skills.
- Experience working with Cloud technologies (e.g., AWS, Azure, Google Cloud).
- Familiarity with PostgreSQL and MySQL databases.
- Department: Administrative
- Location: Sofia, Bulgaria
- Working Time: Full Time
Senior Software Business Analyst
Company:
SmartIT is a leading Bulgarian fintech company, providing its partners worldwide with innovative and adaptive technology solutions.
We, at SmartIT, believe that people are our core asset. Together we can create incredible software products that could make the financial lives better. We are focusing on responsible growth and environmental sustainability.
Project:
The main focus of the team is to ensure an in-depth analysis of the business functionalities of the core functional systems. These systems are essential for the business units within the group, as they support their primary activity—granting and managing credit products through various sales channels. As well as those operating in the field of buying out and managing portfolios of nonperforming loans.
Role:
As a Senior Software Business Analyst, you will play a key role in the Software Business Analis team as to ensure that our customers’ needs are truly and efficiently met. You will be working closely with development and QA teams to represent the process functional specification together with user stories and make sure the desired value is being delivered in the correct manner.
Your goal will be to deliver a successful product to users in a way that aligns with the business needs and all companies in the MFG group vision.
Key Responsibilities:
· Organizes workshops and manages focus groups in order to elicit and gathers the business requirements.
· Acts as the voice of the customer in strategic decisions, especially in regards to future product development.
· Performs requirements analysis. Interpret, evaluate and interrelate research data and develop integrated business analyses.
· Prepares the needed functional documentation in proper format as per the internal procedures and policies;
· Proposes solution approach and business process changes to be made as part of the implementation of solution;
· Serves as a direct representative of the business with delivery teams (developers, QA, external partners), representing/reinforcing the customers' perspective throughout the product realization cycle. Adjusts priorities as required while managing tight timelines;
· Contributes to the success of the team and its vision by encouraging open communication, innovation, teamwork, and a high degree of professionalism.
Requirements:
· Bachelor’s degree in Business Information Systems, Business/Technology, Mathematics, Finance, Accounting, Management or equivalent;
· At least 3 years of experience in software business analysis, preferably with ERP or CRM systems;
· Experience with software development methodologies (preferably SCRUM, Kanban);
· Ability to extract, split and document the requirements into user stories;
· Ability to estimate BA work for release planning purposes, collaborating with the team to make pre-analysis of features and related user stories.
· Experience with software development tools such as Jira, Confluence, etc.
· Professional experience in the financial services area will be considered a strong advantage;
· Ability to work independently with minimal supervision;
· Detail-oriented with the ability to organize and prioritize tasks to ensure timely delivery of scope;
· Ability to effectively communicate with all levels of staff and management in order to perform discussions;
· Excellent computer skills - Excel/Word;
· Advanced knowledge of English – spoken and written.
- Department: Administrative
- Location: Sofia, Bulgaria
- Working Time: Full Time
Project Manager |
What we are looking for: ∙ You have 3–6 years of proven experience as a Project Manager leading software development projects ∙ You have effective utilization of project techniques to monitor performance against the plan, actively identifying and managing risks and finding solutions. ∙ You have strong experience with JIRA |
- Department: Administrative
- Location: Sofia, Bulgaria
- Working Time: Full Time
- Guided by our core values of Humanity, Innovation and Responsibility, we work openly in an environment of closeness, recognition and trust.
- You will be part of a team with smart, friendly, talented, hardworking and committed to doing great work people.
- You will be provided with plentiful opportunities as technologies and business models that empower you to show and expand your skills and abilities.
- You will be joining a stable environment and comfortable working conditions.
- Administration, maintenance and configuration of the main systems and applications.
- Performing data changes in the applications.
- Data extraction for business needs.
- Investigation and analysis of technical and software problems/errors in the applications.
- Automation of the business tasks/processes.
- Daily tasks monitoring.
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Application support require several soft skills, which include:communicationpatienceempathyanalytical thinkingcustomer serviceorganisationAdditionally, application support analysts benefit from having technical skills to respond to a problem.The core technical skills for this line of work include:structured query language (SQL) or desire to learnrelevant application knowledge and scripting skillsdiagnostic and troubleshooting skills
- Remote work opportunity.
- 30 days of paid leave.
- Health insurance.
- Food vouchers.
- Interesting work on new and long-run projects.
- Multisport card at a discounted price.
- Healthy snacks – free fruits, nuts and beverages.
- Access to e-learning platforms.
- Smart mobile phone and sponsored mobile plan.
- Shopping cards with discounts.
- Company-sponsored training and certification.
- Recreation room.
- Regular team buildings and celebrations.