Database Administrator

  • Department: Administrative
  • Location: Sofia, Bulgaria
  • Working Time: Full Time
Job Title: Database Administrator (DBA)
We are seeking a skilled and dedicated Database Administrator (DBA) to join our team. The ideal candidate will have experience managing Microsoft SQL Server databases and be proficient in optimizing database performance, ensuring security, and handling disaster recovery processes.  
 Responsibilities: 
- Manage and maintain Microsoft SQL Server databases, ensuring optimal performance and availability.  
- Perform database tuning, backups, and disaster recovery planning and execution.  
- Configure and maintain database servers, processes, and associated systems.  
- Develop and implement event triggers to proactively monitor and alert on database performance or integrity issues.  
- Continuously monitor system health, ensuring high performance, sustainability, and security.  
- Install upgrades and patches for database servers and associated applications.  
- Analyze, troubleshoot, and resolve database-related issues efficiently and effectively.  
Requirements:
-  Experience: 2-3 years of experience in Database Administrator roles, preferably with Microsoft SQL Server.  
-  Technical Skills:   
  - Advanced knowledge of data modeling and schema design.  
  - Hands-on experience with database backups, restores, and recovery models.  
  - Proficiency in analyzing and optimizing Microsoft SQL Server queries.  
- Education: IT-related degree or equivalent professional experience.  
- Communication: Strong verbal and written communication skills in English.  
- Teamwork:  Enthusiastic, hard-working, and motivated team player with excellent interpersonal skills.  
Preferred Qualifications (Advantageous): 
- Experience working with Cloud technologies (e.g., AWS, Azure, Google Cloud).  
- Familiarity with PostgreSQL and MySQL databases.  
If you are passionate about database management and eager to contribute to a dynamic team, we would love to hear from you.  

Senior Software Business Analyst

  • Department: Administrative
  • Location: Sofia, Bulgaria
  • Working Time: Full Time

 

Senior Software Business Analyst

 

Company:

SmartIT is a leading Bulgarian fintech company, providing its partners worldwide with innovative and adaptive technology solutions.

We, at SmartIT, believe that people are our core asset. Together we can create incredible software products that could make the financial lives better. We are focusing on responsible growth and environmental sustainability.

 

Project:

The main focus of the team is to ensure an in-depth analysis of the business functionalities of the core functional systems. These systems are essential for the business units within the group, as they support their primary activity—granting and managing credit products through various sales channels. As well as those operating in the field of buying out and managing portfolios of nonperforming loans.

 

 

Role:

 

As a Senior Software Business Analyst, you will play a key role in the Software Business Analis team as to ensure that our customers’ needs are truly and efficiently met. You will be working closely with development and QA teams to represent the process functional specification together with user stories and make sure the desired value is being delivered in the correct manner.

 

Your goal will be to deliver a successful product to users in a way that aligns with the business needs and all companies in the MFG group vision.

 

Key Responsibilities:

 

· Organizes workshops and manages focus groups in order to elicit and gathers the business requirements.

· Acts as the voice of the customer in strategic decisions, especially in regards to future product development.

· Performs requirements analysis. Interpret, evaluate and interrelate research data and develop integrated business analyses.

· Prepares the needed functional documentation in proper format as per the internal procedures and policies;

· Proposes solution approach and business process changes to be made as part of the implementation of solution;

· Serves as a direct representative of the business with delivery teams (developers, QA, external partners), representing/reinforcing the customers' perspective throughout the product realization cycle. Adjusts priorities as required while managing tight timelines;

· Contributes to the success of the team and its vision by encouraging open communication, innovation, teamwork, and a high degree of professionalism.

 

Requirements:

 

· Bachelor’s degree in Business Information Systems, Business/Technology, Mathematics, Finance, Accounting, Management or equivalent;

· At least 3 years of experience in software business analysis, preferably with ERP or CRM systems;

· Experience with software development methodologies (preferably SCRUM, Kanban);

· Ability to extract, split and document the requirements into user stories;

· Ability to estimate BA work for release planning purposes, collaborating with the team to make pre-analysis of features and related user stories.

· Experience with software development tools such as Jira, Confluence, etc.

· Professional experience in the financial services area will be considered a strong advantage;

· Ability to work independently with minimal supervision;

· Detail-oriented with the ability to organize and prioritize tasks to ensure timely delivery of scope;

· Ability to effectively communicate with all levels of staff and management in order to perform discussions;

· Excellent computer skills - Excel/Word;

· Advanced knowledge of English – spoken and written.

Project Manager

  • Department: Administrative
  • Location: Sofia, Bulgaria
  • Working Time: Full Time

Project Manager

What we are looking for:

Project Manager who takes ownership of their work and need no prompting to drive productivity, change, and outcomes; who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvements across the business; who go beyond, by identifying root causes, evaluating optimal solutions, and recommending comprehensive solutions to prevent future issues.
You will guide and manage projects that will be instrumental in achieving functional strategic priorities, through project management and problem-solving practices.
You will be considered as subject matter expert for best practices in project management and execution.
This role will contribute to the growth and evolution of the company and its ability to deliver projects that are repeatable, predictable, and sustainable.

What you will do:

∙ You will actively manage complex, multi-functional, full-cycle projects on a regional or global scale, concurrently to support the company in delivering process improvements, business transformations, system integrations, and technology innovation deployments.
∙ You will serve as a Subject Matter Expert (SME), providing guidance and coaching to the teams on the project approach, tools, and resources to optimize the likelihood of successful project delivery.
∙ You will provide variety of regular and by request reports.
∙ You will contribute to the advancement of the PM function and its ability to deliver projects which are repeatable, predictable, and sustainable through the creation and improvement of project resources, tools, templates, and systems.
∙ You will be working with wider teams, define, track, and monitor core project deliverables, including, problem/opportunity statement, scope, objectives, budget, resource demand, tasks & actions, risks and issues, scope changes, decisions & information, assumptions, dependencies and constraints, and lessons learned throughout the project lifecycle.
∙ You will guide the managers and the teams in developing comprehensive plans for project discovery and implementation, encompassing work breakdown structure, project plan, communication strategy, risk management, change management, testing protocols, configuration guidelines, training initiatives, and operational sustainment plans.
∙ You will develop risk management plans for supported projects to actively identify, analyze, and monitor project risks & issues, develop risk mitigation strategies, and manage unexpected challenges that may occur during project execution.
∙ In partnership with the Directors and Managers, you will develop and execute a Stakeholder Management plan for the projects, by identifying, analyzing, and understanding of stakeholder expectations, building relationships, managing expectations, and communicating effectively at different organizational levels.
∙ You will establish and facilitate project-level governance necessary to ensure that the project follows established procedures, adheres to quality standards, establishes stakeholder alignment, and meets business requirements, including gate or steering committee meetings and escalate issues when appropriate.
∙ You will organize and facilitate key project activities, such as project kick-off, team meetings, action item tracking, risk management, deliverable management, decision-making processes, project communications, and lessons learned.
∙ You will influence, mentor, and motivate to ensure efficiency, cooperation, and morale. In this capacity, serve as an escalation point for issues experienced and support the resolution of internal conflicts or points of concern.

Who you are:

∙ You hold a Bachelor’s degree in Project Management, Business Administration, , Information Systems, Computer Science or any other related field.

∙ You have 3–6 years of proven experience as a Project Manager leading software development projects

∙ You have effective utilization of project techniques to monitor performance against the plan, actively identifying and managing risks and finding solutions.
∙ You demonstrated experience and familiarity with project management tools, concepts, and methods such as Waterfall, Agile, Scrum, Kanban or Lean.

∙ You have strong experience with JIRA
∙ You demonstrated experience managing or leading projects of varying complexity through the full project life cycle.
∙ You have a great ability to multi-task, manage the time of self and project team in navigating competing priorities, varying degrees of project scope clarity, and accelerated timelines.
∙ You have demonstrated ability to work through ambiguity to achieve clear project scope.
∙ You love to partner, influence, and work with all levels of the organization.

What is nice to have:

∙ Strong experience within MS Office, Excel, Confluence, Kanbanize.
∙ Experience using practical problem-solving, or continuous improvement tools.
∙ Experience supporting complex, multi-functional projects where project discovery was needed before implementation.
∙ Knowledge within specifics with SW Development projects and documents.
∙ Project Management Professional (PMP) certification.

Junior APP support

  • Department: Administrative
  • Location: Sofia, Bulgaria
  • Working Time: Full Time
WHY join us?
  • Guided by our core values of Humanity, Innovation and Responsibility, we work openly in an environment of closeness, recognition and trust.
  • You will be part of a team with smart, friendly, talented, hardworking and committed to doing great work people.
  • You will be provided with plentiful opportunities as technologies and business models that empower you to show and expand your skills and abilities.
  • You will be joining a stable environment and comfortable working conditions.
WHAT your essential role in the team will be?
  • Administration, maintenance and configuration of the main systems and applications.
  • Performing data changes in the applications.
  • Data extraction for business needs.
  • Investigation and analysis of technical and software problems/errors in the applications.
  • Automation of the business tasks/processes.
  • Daily tasks monitoring.
WHAT necessary requirements and personal skills for the position are needed?
  • Application support require several soft skills, which include:
    communication
    patience
    empathy
    analytical thinking
    customer service
    organisation
    Additionally, application support analysts benefit from having technical skills to respond to a problem.
    The core technical skills for this line of work include:
    structured query language (SQL) or desire to learn
    relevant application knowledge and scripting skills
    diagnostic and troubleshooting skills
WHAT we are offering to you?
  • Remote work opportunity.
  • 30 days of paid leave.
  • Health insurance.
  • Food vouchers.
  • Interesting work on new and long-run projects.
  • Multisport card at a discounted price.
  • Healthy snacks – free fruits, nuts and beverages.
  • Access to e-learning platforms.
  • Smart mobile phone and sponsored mobile plan.
  • Shopping cards with discounts.
  • Company-sponsored training and certification.
  • Recreation room.
  • Regular team buildings and celebrations.

Expert APP support

  • Department: Administrative
  • Location: Sofia, Bulgaria
  • Working Time: Full Time
WHY join us?
  • Guided by our core values of Humanity, Innovation and Responsibility, we work openly in an environment of closeness, recognition and trust.
  • You will be part of a team with smart, friendly, talented, hardworking and committed to doing great work people.
  • You will be provided with plentiful opportunities as technologies and business models that empower you to show and expand your skills and abilities.
  • You will be joining a stable environment and comfortable working conditions.
WHAT your essential role in the team will be?
  • Administration, maintenance and configuration of the main systems and applications.
  • Performing data changes in the applications.
  • Data extraction for business needs.
  • Investigation and analysis of technical and software problems/errors in the applications.
  • Automation of the business tasks/processes.
  • Daily tasks monitoring.
WHAT necessary requirements and personal skills for the position are needed?

  • 1+ years Very strong SQL Server programming skills (T-SQL,SQL,MySQL ,stored procedures, functions, views, etc.)
  • University degree in Information technologies or technical specialty.
  • Previous experience in system and business analysis or technical support.
  • Knowledge with Relational databases.
  • Good troubleshooting and problem-solving skills.
  • Analytical skills and attention to detail.
  • Team-player having very good communication skills.
  • Self-organized and highly collaborative.
  • Open and outgoing personality.
  • Flexible and can-do attitude.
  • Continuous learning attitude.
WHAT we are offering to you?
  • Remote work opportunity.
  • 30 days of paid leave.
  • Health insurance.
  • Food vouchers.
  • Interesting work on new and long-run projects.
  • Multisport card at a discounted price.
  • Healthy snacks – free fruits, nuts and beverages.
  • Access to e-learning platforms.
  • Smart mobile phone and sponsored mobile plan.
  • Shopping cards with discounts.
  • Company-sponsored training and certification.
  • Recreation room.
  • Regular team buildings and celebrations.
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