Junior APP support

  • Department: Administrative
  • Location: Sofia, Bulgaria
  • Working Time: Full Time
We work together, collaborating across boundaries to bring the best to our customers around the world.
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WHY join us?
  • Guided by our core values of Humanity, Innovation and Responsibility, we work openly in an environment of closeness, recognition and trust.
  • You will be part of a team with smart, friendly, talented, hardworking and committed to doing great work people.
  • You will be provided with plentiful opportunities as technologies and business models that empower you to show and expand your skills and abilities.
  • You will be joining a stable environment and comfortable working conditions.
WHAT your essential role in the team will be?
  • Administration, maintenance and configuration of the main systems and applications.
  • Performing data changes in the applications.
  • Data extraction for business needs.
  • Investigation and analysis of technical and software problems/errors in the applications.
  • Automation of the business tasks/processes.
  • Daily tasks monitoring.
WHAT necessary requirements and personal skills for the position are needed?
  • Application support require several soft skills, which include:
    communication
    patience
    empathy
    analytical thinking
    customer service
    organisation
    Additionally, application support analysts benefit from having technical skills to respond to a problem.
    The core technical skills for this line of work include:
    structured query language (SQL) or desire to learn
    relevant application knowledge and scripting skills
    diagnostic and troubleshooting skills
WHAT we are offering to you?
  • Remote work opportunity.
  • 30 days of paid leave.
  • Health insurance.
  • Food vouchers.
  • Interesting work on new and long-run projects.
  • Multisport card at a discounted price.
  • Healthy snacks – free fruits, nuts and beverages.
  • Access to e-learning platforms.
  • Smart mobile phone and sponsored mobile plan.
  • Shopping cards with discounts.
  • Company-sponsored training and certification.
  • Recreation room.
  • Regular team buildings and celebrations.