What We Are Looking For
We are looking for an experienced Project Manager who takes ownership, works proactively, and drives projects from initiation through successful delivery.
You will manage complex, cross-functional software and technology projects and work closely with Product, Engineering, QA, Business and other stakeholders to ensure alignment, transparency, and predictable execution.
You will be expected to identify risks and dependencies early, remove delivery obstacles, facilitate effective decision-making, and continuously improve the way projects are planned and executed.
As an experienced project management practitioner, you will also contribute to improving our project management practices, tools, templates, and standards, helping the organization deliver projects in a repeatable, predictable, and sustainable way.
What You Will Do
Project Delivery
- Manage multiple complex, cross-functional projects throughout the full project lifecycle, from discovery and planning through implementation, release, and closure.
- Define and maintain project scope, objectives, milestones, deliverables, timelines, resources, dependencies, and success criteria.
- Develop and maintain comprehensive project plans and ensure alignment between business priorities and delivery teams.
- Coordinate activities across Product, Engineering, QA, Business, Operations, and other involved functions.
- Track project progress against agreed plans and proactively address deviations, blockers, and delivery risks.
- Ensure clear ownership, accountability, and follow-up of project actions and deliverables.
Risk, Dependency & Issue Management
- Proactively identify, assess, track, and manage project risks, issues, assumptions, constraints, and dependencies.
- Develop appropriate mitigation and contingency plans.
- Identify cross-team and cross-project dependencies and ensure they are actively managed.
- Escalate critical risks, blockers, and decisions when appropriate.
- Facilitate problem-solving and root cause analysis for complex delivery challenges.
Stakeholder Management & Communication
- Develop and execute effective stakeholder and communication plans.
- Build strong relationships with stakeholders across different functions and organizational levels.
- Ensure stakeholder expectations are clearly understood and actively managed throughout the project lifecycle.
- Provide clear, concise, and data-driven project status reporting to teams, managers, and senior leadership.
- Communicate project progress, risks, dependencies, decisions, and required actions in a transparent and timely manner.
- Facilitate alignment and decision-making when priorities or stakeholder expectations conflict.
Governance & Reporting
- Establish appropriate project governance based on project size, complexity, and risk.
- Organize and facilitate project kick-offs, status meetings, working sessions, risk reviews, steering meetings, and project retrospectives.
- Maintain accurate project documentation and ensure key decisions, risks, actions, and changes are properly captured.
- Monitor project health and provide regular and ad-hoc reporting.
- Establish clear escalation paths and ensure critical decisions are raised at the appropriate organizational level.
- Track and manage scope changes and their impact on timelines, resources, costs, and project objectives.
Planning & Execution
- Partner with project teams to develop appropriate delivery approaches and implementation plans.
- Facilitate project discovery when requirements, scope, or implementation approaches are not yet fully defined.
- Support teams in defining work breakdown structures, delivery milestones, release plans, communication plans, testing strategies, training requirements, and operational readiness activities.
- Ensure dependencies between business, Product, Engineering and QA are identified and incorporated into project plans.
- Adapt project management practices according to the nature and complexity of each initiative.
Continuous Improvement
- Contribute to the evolution of the Project Management function and organizational delivery practices.
- Identify opportunities to simplify and improve project management processes.
- Develop and continuously improve project templates, tools, dashboards, reporting standards, and playbooks.
- Capture lessons learned and ensure improvements are incorporated into future projects.
- Promote consistent project management practices while enabling teams to operate efficiently and autonomously.
- Share best practices and provide guidance and coaching to project teams when needed.
Who You Are
Experience
- Bachelor’s degree in Project Management, Business Administration, Information Systems, Computer Science, Engineering, or another relevant field.
- 3–6+ years of experience in Project Management, preferably within software development or technology organizations.
- Proven experience managing complex, cross-functional projects through the full project lifecycle.
- Strong understanding of software development lifecycle (SDLC) and software delivery practices.
- Experience working with Product, Engineering, QA and Business teams.
- Experience managing projects where discovery and scope clarification are required before implementation.
- Demonstrated experience managing risks, dependencies, scope changes, timelines, and competing priorities.
Project Management Knowledge
- Strong knowledge of project management principles, practices, and tools.
- Practical experience with Agile, Scrum, Kanban, Waterfall, or hybrid delivery models.
- Strong experience with Jira and project tracking/reporting tools.
- Ability to establish the appropriate level of governance based on project complexity and risk.
- Experience with project planning, risk management, stakeholder management, change management, and executive reporting.
- Experience using data and project metrics to assess project health and support decision-making.
Skills & Behaviors
- Strong ownership mindset and ability to work independently.
- Excellent organization and prioritization skills.
- Ability to manage multiple initiatives and competing priorities simultaneously.
- Strong analytical and problem-solving capabilities.
- Ability to work effectively in ambiguous environments and translate uncertainty into clear scope and actionable plans.
- Strong stakeholder management and communication skills.
- Ability to influence without direct authority.
- Confidence working with both technical teams and senior business stakeholders.
- Strong facilitation, negotiation, and conflict-resolution skills.
- Proactive approach to identifying risks, dependencies, and opportunities for improvement.