• Department: Administrative
• Location: Sofia, Bulgaria
• Working Time: Full Time

WHY join us?

• Guided by our core values Humanity, Innovation and Responsibility, we work openly in an environment of closeness, recognition and trust
• You will be part of a team with smart, friendly, talented, hardworking and committed to doing great work people
• You will be provided with plentiful opportunities as technologies and business models that empower you to show and expand your skills and abilities
• You will be joining a stable environment and comfortable working conditions

WHAT your essential role in the team will be:

• Develop and maintain core services leveraging C#, .NET Framework, ASP MVC, Web API, SQL, and modern front-end technologies Polymer, React leveraging JS, TypeScript. Integrate distributed systems with RabbitMQ (EasyNetQ, MassTransit), design microservices architectures
• Analyse functional requirements, define tasks and estimate development time
• Design and implement database structure
• Design and implement services to interface with external applications Web API, KrakenD
• Implement new features as well as fixing bugs and performance issues
• Refactor and improve code in terms of readability, design patterns
• Write and maintain unit tests
• Perform code reviews

WHAT necessary requirements for the position are needed:

• A minimum of one and a half years work experience with C#, WebAPI and MS SQL Server is a must
• Practical experience with database and microservices design is a plus
• Practical experience with Polymer or React is a plus
• Practical experience with IdentityServer3, Keycloak together with solid knowledge's of OpenID Connect/OAuth 2 is a plus
• Good understanding of design patterns and reusable software design approaches
• Solid understanding of authentication and authorization mechanisms
• Professional working proficiency in English (both written and verbal)
• Ability to work effectively in a team
• Good troubleshooting and problem solving skills
• Analytical skills and attention to detail
• ‘Can do’ attitude

WHAT we are offering to you:

• Hybrid work opportunity
• 30 days of paid leave
• Health insurance
• Food vouchers
• Interesting work on new and long-run projects
• Multisport card at a discounted price
• Healthy snacks – free fruits, nuts and beverages
• Company-sponsored training and certification
• Regular team buildings and celebrations

• Department: Administrative
• Location: Sofia, Bulgaria
• Working Time: Full Time

WHY join us?

• Guided by our core values of Humanity, Innovation and Responsibility, we work openly in an environment of closeness, recognition and trust
• You will be part of a team with smart, friendly, talented, hardworking and committed to doing great work people
• You will be provided with plentiful opportunities as technologies and business models that empower you to show and expand your skills and abilities
• You will be joining a stable environment and comfortable working conditions

WHAT your essential role in the team will be?

• Daily communication with clients regarding technical issues via phone, email and through an IT service management system.
• Troubleshooting and solving software, hardware, computer peripherals, networks and Internet related cases
• Preconfigure and installation of computer equipment;
• Creation of user accounts for access to various systems;
• Documenting and tracking the status of user inquiries, coordinating responses and taking care of customer satisfaction;
• Monitoring for timely and quality information flow between the different departments;
• Creation of technical documentation based on requests for technical assistance.

WHAT necessary requirements and personal skills for the position are needed?

• Experience in Active Directory Users & Computers administration
• Experience with Microsoft Azure / Entra ID (user, group and access management)
• Experience with Microsoft Intune, including device enrolment and management of company-owned PCs, laptops and mobile devices; applying security and configuration policies
• Experience with Microsoft System Center Configuration Manager (SCCM)
• Experience with Microsoft 365 / Office 365
• Solid basic knowledge of networking concepts (TCP/IP, LAN/WAN) and hands-on experience in troubleshooting network and device connectivity issues using command-line tools
• University degree or equivalent knowledge in the field of information technology
• Experience with support of Windows operating systems
• Excellent knowledge of computer hardware and methods for identifying and resolving hardware issues
• Excellent organizational and communication skills
• Ability to work effectively in a team and strong analytical thinking
• High attention to details
• Self-initiative and responsibility for the assigned tasks
• Ability to work under pressure and flexibility in handling various cases
• Proficiency in Spanish – B2

Bonus points for:

• Previous experience in a similar position (IT Support / Helpdesk)
• Knowledge of the most important Internet protocols: FTP, SMTP, DNS, HTTP, HTTPS, SSL, POP3, IMAP
• Experience in working with computer equipment – installation and configuration of personal and portable computers manually and through image
• Experience with installation and management of QES and digital certificates
• Knowledge in the field of Internet telephony (VoIP)
• Good knowledge of Mikrotik and Cisco devices
• Experience with ERP applications and intranet
• Experience with ticketing, documentation and collaboration systems, such as Jira, Confluence and Microsoft SharePoint
• Endpoint Management: Hands-on experience with NComputing PMC Endpoint Manager for centralized deployment, configuration, and monitoring of RX-series thin clients and LEAF OS devices
• Proficiency in English (B1-B2)
• Experience in working and administration of Android based devices
  
  

WHAT we are offering to you?

• Hybrid work opportunity
• 30 days of paid leave
• Health insurance
• Food vouchers
• Interesting work on new and long-run projects
• Multisport card at a discounted price
• Healthy snacks – free fruits, nuts and beverages
• Company-sponsored training and certification
• Regular team buildings and celebrations